Privacy Policy

Last updated: 8 August 2025

At Crimson Property Maintenance (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information – such as your name, phone number, email address, and postal address when you contact us or fill out a form.
Service Information – details about the property maintenance services you request.
Website Usage Data – including your IP address, browser type, and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Respond to your enquiries and provide our services.
Send you quotes, invoices, and updates related to your bookings.
Improve our website and overall customer experience.
Comply with legal and regulatory obligations.

3. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

4. Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your data with:

Trusted service partners who help us deliver our services.
Legal authorities, if required by law.

5. Cookies

Our website may use cookies to improve your experience and analyse website traffic. You can control or disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.
Request corrections to your data.
Request deletion of your data (where legally permitted).
Withdraw consent for marketing at any time.

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Crimson Property Maintenance
07467 666468
yourcrimsonproperty@proton.me
Canterbury & Surrounding Areas
Monday to Saturday | 8:00 AM – 6:00 PM

Sharron Sonnex

I came across this company by accident. So glad I did. I had been looking for quotes for window repairs. Cane and Jason have been brilliant. The price was very competitive and they delivered the work very professionally and on time. Both were very reassuring and I would absolutely use and recommend them again.

Michael Hall

They have done a few jobs for us and Kane’s communication is always prompt, polite and professional. Jason’s work is excellent. Always on time, totally reliable, friendly and knowledgeable. They even managed to get in contact with an electrician for us to solve an issue we’ve had for years. Highly recommended.

vera taylor

I recently had my shower/wash room upgraded, and I couldn’t be happier with the results. Kane, the Project Manager, did an outstanding job from start to finish—professional, attentive to detail, and ensuring everything was completed to a very high standard. A special mention must go to Jason, who I nicknamed “the magician.” He worked with such precision, confidence, and skill, delivering innovative solutions and completing everything on time. His craftsmanship was truly impressive. The whole process was smooth and stress-free, and the quality of workmanship exceeded my expectations. I would recommend this company without hesitation to anyone looking for reliable, skilled, and professional service.

John Jeffrey

En-suite doors reconfigured “Jason was always punctual. His work was of a very high standard. He left the work area clean and tidy after finishing. Highly recommended.”

Darcie Molina

We are very pleased with the work that Jason did on our french doors and outdoor steps. The doors didn't close properly and were letting in draughts and sometimes even leaking during storms. They now work exactly as they should, we can't feel any air coming in, and we had a big storm the other night with no leaking. The price was fair, and communication with Kane was always clear, prompt, and proactive, including checking in a week after the work to make sure we were happy and offer to do any needed tweaks. We have already started looking around the flat for other jobs we need doing!

1. Information We Collect

2. How We Use Your Information

3. How We Protect Your Information

4. Sharing Your Information

5. Cookies

6. Your Rights

7. Contact Us

Jennifer Scopes

Very efficient service

Ian Carter

Very happy with new handrail

Brian Wrigley

Lovely job done very very happy looks…

CONTACT US

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