Last updated: 8 August 2025
Welcome to Crimson Property Maintenance. These Terms & Conditions (“Terms”) set out the agreement between you (“the Client”) and Crimson Property Maintenance (“we,” “our,” or “us”) for the supply of our property maintenance services. By booking or using our services, you agree to be bound by these Terms.
1. Services Provided
We offer a wide range of property maintenance services including, but not limited to:
- Handyman services
- House refurbishments
- Loft conversions
- Painting, plastering & rendering
- Carpentry
- Brickwork & re-pointing
- Bathrooms, kitchens, flooring & tiling
- Plumbing and electrical work
We will carry out all work with reasonable care, skill, and in accordance with industry standards.
2. Quotes & Pricing
- All quotes are provided based on the information available at the time.
- Any additional work required will be discussed and agreed upon before proceeding.
- Prices are exclusive of materials unless otherwise stated.
- We reserve the right to revise a quote if unforeseen issues arise during the job.
3. Booking & Payment
- Bookings can be made via phone, email, or our website.
- A deposit may be required for larger projects.
- Payment is due upon completion of work unless otherwise agreed in writing.
- We accept payment by bank transfer, cash, or other agreed methods.
4. Cancellations & Rescheduling
- If you need to cancel or reschedule, please give at least 24 hours’ notice.
- Late cancellations may incur a fee to cover costs.
5. Client Responsibilities
- Ensure we have safe and reasonable access to the work area.
- Inform us of any health, safety, or structural concerns before we begin work.
- Obtain any necessary permissions (e.g., landlord approval) before work starts.
6. Liability
- We are fully insured and take all reasonable measures to protect your property.
- We are not liable for pre-existing damage, wear and tear, or issues caused by third parties.
7. Warranty
We guarantee our workmanship for a specified period (varies depending on service) from the completion date. This does not cover damage caused by misuse, neglect, or external factors beyond our control.
8. Privacy
We handle your personal data in line with our Privacy Policy. We do not share your information with third parties except where required to provide our services or by law.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
10. Contact Us
For any questions regarding these Terms, please contact us:
Crimson Property Maintenance
07467 666468
yourcrimsonproperty@proton.me
Canterbury & Surrounding Areas
Monday to Saturday | 8:00 AM – 6:00 PM